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Joined 1 year ago
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Cake day: June 12th, 2023

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  • I had never heard of Humane until I read this article. After also reading Engadget’s review of the thing, it sounds like an absolute nightmare to use.

    Maybe I’m too old-school and impatient, but I’ve never been able to make voice assistants work for me. It’s a feedback loop: the assistant fails to do a task, so I become resistant to using it in the future. Even the thing I’ve used an assistant for the most, playing music out of a Nest speaker, seems to still be hit-or-miss after years of trying, and in some ways seems to be getting worse.

    The gestures also sound awful. As with voice assistants, I’ve never gotten comfortable with smartphone gestures beyond the most rudimentary. I strictly use 3-button navigation on my phone, and I use Connect as my Lemmy app of choice because it allows me to disable all the swipe commands for upvote/downvote.



  • My first attempt to cancel my SiriusXM subscription saw the agent tell me that it was “impossible” because I had “just renewed.” It was true that I had recently renewed, but only because I had forgotten to cancel it in time. Since that was my mistake I was willing to just let it go and just use the service another year. But in order to stop that from happening again, I wanted to cancel early, which they didn’t let me do.

    My second attempt three months later saw the agent protest again, saying that I should call back when it was closer to renewal. This time I put my foot down and got them to cancel my renewal.

    Or so I thought.

    I finally had to call them again eight months later after I started getting emails hyping up my impending renewal. It seems that instead of outright canceling, they had instead put a note on my file to cancel at a later date - a note I’m presuming they were going to ignore.

    Maybe their system really did make it impossible for front-line agents to cancel to far out from the renewal date. That would explain the agents’ behaviour, and if true it makes SiriusXM look even worse

    Definitely the worst experience I’ve ever had trying to cancel a subscription.




  • There is definitely a spot early in Ages where it is very easy to get stuck and not know how to progress, right after the second dungeon. Every time I’ve played the game I’ve ended up spending a least an hour wandering the map trying to figure out/remember how to get the Rope and the Flippers.

    There’s also the fact that the dungeon puzzles are some of the more difficult ones in the series. It’s actually expected to get temporally stumped from time to time.